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View allFrequently Asked Questions
Yes. We offer free standard shipping on all orders within the United Kingdom. No additional shipping fees apply. Please check our Shipping Policy for full details.
Once your order has been dispatched, you'll receive a confirmation email with a tracking number. Simply use the tracking link provided to follow your parcel's journey until it arrives at your door.
You can return items within 30 days of delivery, in addition to your statutory 14-day right to cancel, as long as they are unused and in their original condition and packaging.
Please contact us at support@rosmondlane.co.uk before sending anything back, so we can share the return address and instructions. Return shipping is paid by the customer, unless your item arrived damaged, defective or you received the wrong item.
Refunds are processed within 10 working days after your return has been received and inspected. See our Refund Policy for full details.
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